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Privacy Statement GLS Language School (Datenschutz)

The German version of the "Datenschutzerklärung" please find below the English text.

Privacy Statement GLS Language School / GLS Sprachenzentrum

In order to offer you the services of the GLS Sprachenzentrum, we obviously also need some personal data of yours. In doing so, we take the protection of (your) personal data very seriously and always process it in accordance with the applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR). This privacy statement serves the purpose of informing you about the type, scope and purpose of personal data processed by us and your rights regarding this data as an affected party.

1. Responsible authority/party and general information

Your data will be processed by GLS Sprachenzentrum, Owner: Barbara Jaeschke, Kasta-nienallee 82, 10435 Berlin, Telephone: +49 30 78008930, E-Mail: info@gls-sprachenzentrum.de (service provider within the definition of the German Telemedia Act (TMG) and responsible authority within the definition of the General Data Protection Regulation (GDPR). In this document, GLS Sprachernzentrum means the websites www.gls-berlin.de , www.gls-german-courses.dewww.gls-allemand-a-berlin.dewww.gls-aleman-en-berlin.dewww.gls-cursos-de-alemao.dewww.gls-tedesco-a-berlino.dewww.gls-doitsugo-berlin.dewww.gls-dokileo-berlin.dewww.gls-niemiecki-w-berlinie.dewww.gls-nemetskij-w-berline.dewww.gls-bolin-deyu.de including all subpages, content and functions available (e.g. reservation function). Our services are intended for use by the general public Since minors can also use our services, e.g. language courses, we collect data of minors only with the consent of the respective guardian.

2. Collection and processing of personal data

As a rule, you can use online services that do not require payment or registration without providing personal information. In certain cases, however, we process the personal data listed in Section 3. This will only be done to the extent necessary to provide a functional website and our content and services. Furthermore, we process personal data in connection with the use of the GLS Language Center, if you specify these yourself, e.g. within the context of an enquiry or when booking a language course or because a different legal basis exists in this case (see Section 4). Should you not require this, you will unfortunately not be able to take full advantage of our services.

3. Categories of processed data

As soon as you use the GLS Language Center, our system automatically records information from the computer system of the calling computer. In the process the following data could i.a. be collected:

  • Information about the browser type and version used
  • Operating system of the user
  • Date and time of access
  • Web analysis data / pseudonymous usage profiles (Cookie ID, Ad ID, etc.)
  • Websites from which the user accesses our website
  • Websites that the user accesses via our website

In addition, we process the following personal data if there is a contractual relationship between you and us or if you have transmitted the data to us in other ways:

  • Basic personal data (name, address, date of birth)
  • Communication data (phone number, e-mail address)
  • Contract master data (contractual relationship, product- or contract interest, order history)

4. Legal basis and purpose of the processing of data

We process your data solely in accordance with one or more of the possible legal requirements.

According to the GDPR, personal data may be processed in particular on the basis of a con-tract or for the performance of pre-contractual measures, upon the submission of consent, on the basis of a legitimate interest or law and for the protection of vital- or public interests.

When booking a language course or accommodation, or when using additional payment-based services, we use your contract master data including contact details for performance and fulfillment of the contract as is required, e.g. as is the case in processing operations that involve the delivery of goods or other services or counter-performance, as well as the en-forcement of legal claims or claims (Article 6, para. 1, lit. b, GDPR). The same applies to pro-cessing operations that are necessary to carry out pre-contractual measures, for example in the case of inquiries about our products or services. In the case of payable services, we pro-cess certain data, because we are subject to a legal obligation which requires the processing of personal data such as the fulfillment of tax obligations (Article 6, para. 1, lit c, GDPR).

We will also use your e-mail address collected during registration or in the course of contract execution to inform you by e-mail about your own similar products or services as well as about existing bookings or generally about the GLS Language Center. The processing of the e-mail address in this case is based on our legitimate interest in the promotion of our products and services (Article 6, para. 1, lit. f, GDPR).

In addition, we use your e-mail address to send you our newsletter if you have given us your prior express consent to receive a newsletter or advertising. In this case, we will process your e-mail address in order to be able to deliver the newsletter as requested (Art. 6 (1) (b) GDPR). You may withdraw the permission for the use of your e-mail address for such purposes at any time in writing or in writing to newsletter@gls-sprachenzentrum.de or Kastanienallee 82, 10435 Berlin, with effect for the future, without any costs other than the transmission costs in terms of the basic rates arising.

In the Internet each device for transmitting data requires a unique address, the so-called IP address. The temporary storage of the IP address is technically necessary as a minimum in order to allow delivery of the website to the computer of the user. We abbreviate the IP ad-dresses before any processing and only process them anonymously. There is no storage or further processing of the unabridged IP addresses. Our servers also store your IP address for 14 days for your own security.

Processing operations that are not covered by one or more of the abovementioned legal bases are processed if they are deemed necessary to safeguard a legitimate interest and do not outweigh your interests, fundamental rights and fundamental freedoms (Art. 6, para. 1, lit. f, GDPR). A legitimate interest is assumed if the person concerned is a customer of the authori-ty/party responsible. Based on the processing of personal data, our legitimate interest is, in particular, to conduct our business for the benefit of all of our employees and our shareholders.

Our legitimate interest in being able to offer you products that are tailored to your needs, to inform you about new products and to constantly improve our services and thereby also in-crease our turnover is the legal basis for the processing for usage-based online advertising and web analysis. For web analysis services, see point 9.

Another legitimate interest is the functionality of the business processes (e.g. address man-agement / invoicing). 

You may object to the processing on the basis of a legitimate interest at any time (see paragraph 14).

In the event of data being processed for a purpose other than that specified initially in collecting the data, a compatibility check will be carried out in accordance with Art. 6, para.4, GDPR. Further processing is only permitted if the original purpose is compatible with the new purpose or permitted on the basis of separate legal grounds. Recognized compatible purposes include i.a. the assertion, exercising or defence of civil law claims unless there is overriding interest of the affected party. In this case you will be advised of the change in purpose. Should the new purpose not be compatible with the original reasons provided upon collecting the data, data will be collected anew in accordance with the new legal basis. In this case, we will also inform you about the change of purpose. 

5. Place of processing

In some cases we transfer your data to partners such as host families for example, insofar as this is necessary for the fulfillment of the contract (pursuant to Art. 45, para. 1 and Art. 49, para. 1 b), GDPR). Whether third parties with whom you have a separate contractual relationship (e.g. with Face-book, in case you have a Facebook account) transfer data to countries outside the European Economic Area lies beyond our knowledge and influence.

6. Disclosure of your data to third parties

We only transfer your personal data to third parties if the transmission is necessary to fulfill our contractual obligations towards you and this is clearly done by or together with another provider, if we are otherwise legally entitled thereto or obligated to transfer these, or you have given us an appropriate consent.

To provide our services, selected personal data within our company may be shared with certain departments. These include accounting, marketing and IT. Should you have decided to book accommodation off campus, we will forward your information within the company to the appropriate host family- and apartment reservation department.

In certain cases, we also use external service providers or affiliates who have been instructed by us to process data on our behalf. Such service providers are contractually obligated by us in accordance with the strict requirements of the GDPR as contract processors and may not re-use your data for any other purpose. For example, we use the following services: registra-tion/log-in services, hosting, newsletters, rating services, maintenance and support, and web analytics.

The transfer of data to processors takes place on the basis of Art. 28, para. 1, GDPR, alterna-tively based on our legitimate interest in the economic and technical advantages associated with the use of specialized contract processors, Art. 6, para. 1, lit. f, GDPR. If we are legally obligated to do so, or, if this is permitted under data protection law, we transmit personal data to authorities, for example the police or the public prosecutor (Art. 6, para 1, lit. c, GDPR). The disclosure of this data is based on our legitimate interest in the fight against abuse, the prose-cution of criminal offences and the protection, assertion and enforcement of claims and that your rights and interests in the protection of your personal data do not predominate, Art. 6, para. 1, lit. f, GDPR.

7. Cookies and similar technologies

We use cookies. Cookies are small files that your browser stores on your device in a desig-nated directory. Through them it can be i.a. determined if you have visited a website before. If you agree, cookies may also store login information for an online service, so you do not need to enter this login information every time you visit the site. Many cookies contain a so-called Coo-kie ID. A Cookie ID is a unique identifier of the cookie. It consists of a string that allows websites and servers to be associated with the specific Internet browser in which the cookie was stored. This allows visited websites and servers to distinguish the individual's browser from other Internet browsers that contain other cookies. A particular web browser can be recognized and identified by the unique Cookie ID.

We use two types of cookies, namely on the one hand cookies that are technically necessary and without which the functionality of our website would be limited, as well as, on the other hand, optional cookies in order to make our website more user-friendly. User data collected through technically necessary cookies will not be used to create user profiles. The use of the analysis cookies is for the purpose of improving the quality of our website and its contents. Through the analysis cookies, we learn how the website is used and so we can constantly optimize our offer. Further information on the individual analysis services can be found in Sec-tion 9 of this Privacy Notice. We also use a so-called tracking cookie when you access our website via a link from a partner. This is done to fulfill our contractual relationship with the partner.

You can prevent the setting of cookies by us at any time by means of an appropriate setting of the Internet browser used and thus permanently contradict the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If you deactivate the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

Cookies cannot identify you as a person. In every case, the use of cookies on the basis of our legitimate interest in a needs-based design as well as the statistical evaluation of GLS Lan-guage Center justified is justified (Article 6, para. 1 lit. f, GDPR).

8. Web analytics services

In order to continually improve our content and to adapt it to the interests of our users as well as to display usage-based online advertising, we employ a number of analysis services that collect and evaluate data on our website. These service providers process instruction-bound pseudonymised user data on the basis of an order processing agreement. The data will not be stored together with other personal data of users. You can de-activate the individual analytical services for the future at any time. Below you can find details about the analytical services we use:

Google AdWords

We have integrated Google AdWords on this website. Google AdWords is an internet advertis-ing service that allows advertisers to run ads on Google's search engine as well as on the Google Network. Google AdWords allows an advertiser to pre-set keywords that display an advertisement on Google's search engine results only when the search engine retrieves a keyword-related search result. On the Google Network, the ads are distributed to topic-related sites using an automated algorithm and according to pre-defined keywords. The operating company for the services of Google AdWords is Google Inc., 1600 Amphitheater Pkwy, Moun-tain View, CA 94043-1351, USA. The purpose of Google Ad-Words is to promote our website by displaying interest-based advertising on third-party websites and in the search engine results of Google's search engine and by displaying third-party ads on our website. If an affected person reaches our website via a Google ad, a so-called conversion cookie is filed on Google's information technology system by Google. What cookies are, has already been explained above. A conversion cookie loses its validity after thirty days and is not used to identify the person affected. If the cookie has not yet expired, the conversion cookie is used to see wheth-er certain sub-pages, for example the shopping cart from an online shop system, have been called up on our website. The conversion cookie tells both us and Google whether an affected person who came to our site through an AdWords ad generated revenue, i.e. completed a purchase or canceled.

The data and information collected through the use of the conversion cookies is used by Google to provide visitor statistics for our website. These search statistics are then used by us to determine the total number of users who have been sent to us through AdWords ads, in other words, to determine the success or failure of each AdWords ad and to optimize our Ad-Words ads for the future. Neither our company nor any other Google AdWords advertiser re-ceives any information from Google that could identify the data subject.

The conversion cookie stores personally identifiable information, such as the websites visited by the affected person. Each time you visit our websites, personal information, including the IP address of the Internet connection used by the data subject, is transferred to Google in the United States of America. This personal information is stored by Google in the United States of America. Google may transfer such personal data collected through the technical process to third parties. The affected person can prevent the setting of cookies by our website, as already described above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a conversion cookie on the information technology system of the person concerned. In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programs.

Furthermore, the person or party concerned has the opportunity to object to Google's interest-based advertising. To do this, the person concerned must access the link https://www.google.com/settings/ads  from each of the internet browsers used and make the desired settings there. Additional information and Google's applicable privacy policy can be found at https://www.google.com/intl/en/policies/privacy/ .

GoogleAnalytics

We have integrated Google Analytics (with anonymization feature). Google Analytics is a web analytics service. Web analytics is the generation, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analytics service collects infor-mation about which web site an affected person used to access a web site (so-called refer-rers), which subpages of the website were accessed, or how often and for what length of time a subpage was viewed. Web analytics is used primarily to optimize a website and the cost-benefit analysis of internet advertising. The operating company of the Google Analytics com-ponent is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA. We use the addition "_gat._anonymizeIp" for web analysis via Google Analytics. This addendum will truncate and anonymize Google's IP address if Google accesses our websites from a Member State of the European Union or another state party to the Agreement on the European Economic Area. The purpose of the Google Analytics component is to analyze the flow of visitors to our website. Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile for us online reports showing the activities on our websites, and to provide other services related to the use of our website. Google Analytics uses a cookie on the information technology system of the person concerned. What cookies are, has already been explained above. By using the cookie, Google will be able to analyze the use of our website. Each time you visit any of the pages on this site operated by us and incorporating a Google Analytics component, the Internet browser on the subject's information technology system is automatically prompted by the respective Google Analytics component to submit the online analysis to Google. As part of this technical process, Google will be aware of personal data, such as the IP address of the person concerned, which serve, among other things, for Google to track the origin of the visitors and clicks, and subsequently make com-mission settlements possible. The cookie stores personally identifiable information, such as access time, the location from which access was made and the frequency of site visits by the data subject. Each time you visit our websites, this personal information, including the IP ad-dress of the Internet connection used by the data subject, is transferred to Google in the United States of America. This personal information is stored by Google in the United States of America. Google may transfer such personal data collected through the technical process to third parties. The affected person can prevent the setting of cookies through our website, as already described above, at any time by means of a corresponding setting of the Internet browser used and thus object to the setting of cookies permanently. Such a setting of the In-ternet browser used would also prevent Google from setting a cookie on the information tech-nology system of the person concerned. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs. Furthermore, the data subject has the option of objecting to and preventing the collection of data generated by Google Analytics and of the use of this website by Google. To do this, the person con-cerned must download and install a browser add-on under the link http://tools.google.com/dlpage/gaoptout?hl=de . This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as an objection. If the information technology system of the data subject is deleted, formatted or reinstalled at a later date, the data subject must reinstall the browser add-on in order to deactivate Google Analytics. If the browser add-on is uninstalled or disabled by the data subject or any other person within their sphere of control, it is possible to reinstall or reactivate the browser add-on. Additional information and Google's privacy policy can be found at https://www.google.com/intl/en/policies/privacy/   and http://www.google.com/analytics/terms/en.html . Google Analytics is explained in more detail on the following link: https://www.google.com/intl/de_de/analytics/ .

9. Social Networks

You can also find us on social networks of foreign company, such as Facebook or Instagram. In addition, we have integrated individual functions of these networks into our online services. However, you can only use both if you are registered and logged in to the respective social network. Please note that the usage- and privacy conditions of this company apply to the use of the respective social network over which we have no influence. However, we would be happy to explain to you how such networks process your personal information in this context:

Facebook

We have integrated components of the company Facebook on this website. Facebook is a social network and serves the exchange of opinions, experiences and media. The operating company of Facebook is Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If an affected person lives outside the US or Canada, the party responsible for the processing of personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. With each visit to one of the individual pages of this website, which is operated by us and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the information technology system of the affected person automatically activates the respective Face-book component and causes a representation of the corresponding Fa-cebook component of Facebook to be downloaded. An overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=en_US . As part of this technical process, Facebook is informed of the specific sub-pages of our website visited by the person concerned. If the data subject is simultaneously logged in to Facebook, Facebook recognizes with each visit to our website by the data subject and during the entire duration of the respective stay on our website which specific sub-page(s) of our website the data subject is visiting. This information is collected through the Facebook-component and associated with the respective Facebook account of the person concerned by Facebook. If the person concerned activates one of the Facebook buttons integrated on our website, e.g. the "Like" button, or if the person concerned makes a comment, Facebook assigns this information to the personal Facebook user account of the person concerned and saves this personal information. Facebook always receives information via the Facebook component that the person concerned visited our website if the data subject is simultaneously logged in to Facebook at the time of accessing our website; this happens regardless of whether the person clicks on the Facebook component or not. If such a transfer of information to Facebook is not wanted by the person concerned, he/she can prevent the transfer by logging out of his/her Facebook account before calling up our website.

The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/ , provides information on the collection, processing and use of personal data by Facebook. It also explains which options Facebook offers to protect the pri-vacy of the person concerned. In addition, different applications are available, which make it possible to suppress data transmission to Facebook. Such applications can be used by the person concerned to suppress data transmission to Facebook.

On smartphones and tablets, the aforementioned services are often not implemented by plug-ins, but by a device-internal “sharing” function. In accordance with the settings, information can also be given to other social media service providers. Please refer to details in the user information of your device.

Youtube

There are links to YouTube in some places on this website to provide videos and descriptive information in an appropriate form. By using the links you leave the website of the GLS Campus in Berlin and will be redirected to YouTube. We have no control over YouTube's privacy policy. Therefore, please see the respectively valid data protection regulations here: https://policies.google.com/privacy?hl=de&gl=de .

Instagram

There are links to Instagram in some places on this website, a service provided by Facebook. By using the links you leave the website of the GLS Campus in Berlin and are forwarded to Instagram. We have no control over the privacy policies of Instagram. Therefore, please see the respectively valid data protection regulations here: https://help.instagram.com/519522125107875?helpref=page_content 

 

10. Payment service provider

In the event that you use a payment service or purchase services or goods via our website / app, we offer different payment methods. Should you decide to use one of these payment service providers, you leave our site. All the data is then collected and processed by this par-ticular payment service provider. We do not receive any personal data, in particular no bank or credit card data, but only the information that the payment was successfully made. The follow-ing payment service providers are available:

PayPal

We have integrated the payment option PayPal on this website. PayPal is an online payment service provider of PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Lux-embourg, Luxembourg. Payments are made through so-called PayPal accounts, which are virtual private or business accounts. In addition, PayPal offers the possibility to process virtual payments via credit cards if a user does not maintain a PayPal account. PayPal makes it pos-sible to initiate online payments to third parties or to receive payments. If the person concerned selects “PayPal” as a payment option during the order process in our online shop, data of the affected person will be automatically transmitted to PayPal. By selecting this payment option, the person concerned consents to the transfer of personal data required for payment processing. The personal data transmitted to PayPal are usually name, last name, address, email address, IP address, tele